Testimonials

Don’t just take our word for it. We have 100s of happy customers and here are just a selection who are happy to share their stories of working with Chaps.

Having used Matt and his team for a few years now I can safety say they help to relieve the stresses and strains of processing payroll!

Whatever issues or additional requirements we have had they are always on hand to offer advice and a solution that works for us all!

Many thanks for all your continued hard work and attention to detail, we would be lost without you!

c penny
EMPLOYMENT SOLUTIONS COMPANY

Chaps have been brilliant to work with. Despite only working with them for a few months personally, I have no complaints.

Always a super quick and friendly service provided and always welcoming if you do have any queries and do not shy away from helping to resolve any queries you may have.

Shola has always been very warm and welcoming, and this really does add to the service provided

I hope this is all okay as you are a super star! 😊 thanks for everything Shola!

a dunn
BACK OFFICE SUPPORT ROLE

We moved the payroll over to Chaps Contracting Services during the pandemic and would just like to take this opportunity to say that it is beyond refreshing to work with a company where everyone is so pleasant and helpful! The Chaps team really do stand out from the rest, with not only their service levels, but also their attitude to compliance; which we consider to be highly important in today’s industry.

We are happy to say that Chaps are by far the best company that we have worked alongside in a very long time. Even members of our own payroll team who have been doing this for 9 years will hands down say that your company is the best all round! We would also like to make a special mention to Kim & Shola, who have been truly outstanding account managers and are an asset to Chaps; it makes a real difference knowing that an outsourced provider will go to such lengths to support our business, so a big thank you to you all! No matter what we ask for, or when we ask, Kim and Shola are very responsive and helpful.

What makes them stand our from most is the time and effort they put into work. There have been times where we have all been emailing way past our set working hours and always had responses to help us.

l dubberly / c doyle
RECRUITMENT SOLUTONS PROVIDER

I have worked with Matt now for over 3 years and have always found him and his team extremely helpful, professional, and easy to deal with.

I would not hesitate to recommend Chaps Payroll Services for any of your outsourced payroll requirements

s nicholls
EMPLOYMENT SOLUTIONS COMPANY

We have been using CHAPS for 12 months now following the switch from our previous Payroll Services vendor and have found them incredibly helpful throughout. We have had larger scale projects which have been new to us as a business along with some challenging and unusual situations and Matt, Shola, Kim and the rest of the team have been there to support us all the way.

They have taken the time to understand how we work as a business and how our processes can align to keep us efficient. Having CHAPS onboard as a partner has allowed us to focus on doing what we are good at and we are looking forward to continuing to work with them as our business grows.

d leary
RECRUITMENT AGENCY

Since switching from our old Payroll company where we had endless issues with communication and errors on a regular basis working with Chaps has been amazing, the service that we have been given is brilliant! They communicate with me if something‘s not quite right and they are always on the ball with getting payroll done on time. Our Temporary workers love the Portal they receive their payslips on time and with no IT issues. It has been great to work alongside a company who you really have a good relationship with and explain certain things in a way that’s not complicated for us who don’t know as much about payroll as they do.

If any amendments need inputting to Payroll, they are always very accommodating and get it sorted straight away. I would highly recommend Chaps to anyone who is looking for a reliable friendly service to help with any payroll services.

o white
RECRUITMENT AGENCY

„Working with Chaps Contracting Services, we’ve found the team to be immensely efficient and supportive.”

As a new start-up, we knew that the umbrella /payroll provider we chose to work with would be representing our business and could ultimately have an impact on our reputation. This is why we felt it was absolutely crucial that we made the right choice. We spent some time doing some research and contacted several different companies before we came across Chaps. We knew that they would be a good fit as soon as we had our first call

We wanted a company that would work with us in partnership, acting as an extension of our own team. We put enormous value on an open and honest approach – and that’s exactly what we get from Chaps.

Through our time working together, we’ve found the team to be immensely efficient, straightforward and supportive. Although we’ve got years of experience in the

recruitment industry, our business is still relatively new. We’ve found that the team are always there to answer any questions we might have and are more than happy to offer help and advice on the back office functions of our company. In fact, some of the information they shared with us has already helped our business to save money.

The support we’ve received from the team has been invaluable and we’re incredibly impressed with what they’ve done for us so far.

o macalau
RECRUITMENT AGENCY

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